Best quotes by Mark Goulston on People
Checkout quotes by Mark Goulston on People
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‟ One reason some people are long-winded is because they're trying to impress their conversational counterpart with how smart they are, often because they don't actually feel that way underneath. If this is the case for you, realize that continuing to talk will only cause the other person to be less impressed.
- Mark Goulston
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‟ Why do people who consider themselves good communicators often fail to actually hear each other? Often it's due to a mismatch of styles: To someone who prefers to vent, someone who prefers to explain seems patronizing; explainers experience venters as volatile.
- Mark Goulston
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‟ The most influential people strive for genuine buy-in and commitment - they don't rely on compliance techniques that only secure short-term persuasion.
- Mark Goulston
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‟ I know CEOs, and they get sick when they have to lay people off, especially around Christmas.
- Mark Goulston
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‟ Something I had learned from 30 years as a psychotherapist turned Fortune 500 executive coach when helping people to calm down is that it is much less important what you tell others than what you enable them to tell you and, in the process, tell themselves that results in them calming themselves down.
- Mark Goulston